Shipping & Delivery Information 

 

For all our deliveries, we use a range of carriers to deliver your products to you and can offer the following options:

 UK Tracked - Orders under 2kg:       £3.95 (2-3 working days)

 UK Tracked - Orders Over 2kg:         £5.95 (2-3 working days)

 Orders over £300 - FREE Delivery   (2-3 working days)

 *Please note that Saturday, Sunday and Public Holidays are not working days

 

All orders will be dispatched within 48 hours from completion of payment. For multiple orders dispatch time may vary according to availability of stock.

Please note orders are dispatched between Mon-Fri, deliveries will be made between Mon-Fri 7am – 5pm.

Please be aware that orders to delivery addresses other than billing (registered card holder) address, may not be processed for security reasons.

 

Packaging:

Wherever possible we try to recycle packaging. This will on occasion mean that the packaging in which you receive your order may not represent the contents. If you feel that you may have received the wrong item(s) please check the contents of your parcel before contacting Customer Care.

Delivery Service

Most products are generally delivered by courier or post and will be delivered by Royal Mail or DHL. Large orders orders of wood will be delivered by a specialist pallet transporation company and it is you resposibilty to be available for the arranged delivery time.

Free Delivery: 

Free Delivery will be entiltled to all UK customers when the purchase is over £299

How To Contact Us:

Should you have other questions or concerns about delivery information, please contact info@timberzone.co.uk